Chapter 5: Introducing Culture

According to Schein (1985), what are the levels that make up a company's culture?
1. Artifacts, values, underlying assumptions, and behaviors
2. Artifacts, values, and underlying assumptions
3. Artifacts, communications, underlying assumptions, and behaviors
4. Values, communications, and underlying assumptions
In order for a culture to generate success, what does it need to be?
1. Stable and secure
2. Flexible and adaptive
3. Innovative and resourceful
4. Flexible and resourceful
Which of the following would a market-driven business most likely be?
1. Competitive
2. Efficient
3. Flexible
4. Resourceful
5. Effective
According to Sir Allen Shepherd, what is the task of corporate leadership?
1. To apply energy and judgement to the corporate culture, to ensure its relevance
2. To apply energy and judgement to the corporate culture, to ensure its stability
3. To apply energy and judgement to the corporate culture, to ensure its continuity
4. To apply energy and judgement to the corporate culture, to ensure its productivity
According to Press (1990), what are the four discrete philosophies, upon which an organization's culture can be based?
1. The resource focus, the product focus, the shareholder focus and the people focus
2. The product focus, the shareholder focus, the people focus and the market focus
3. The resource focus, the shareholder focus, the people focus and the market focus
4. The shareholder focus, the people focus, the product focus and the market focus
What or who are Reactors?
1. Innovative and entrepreneurial organizations
2. Organizations which follow industry trends
3. Conservative and low risk organizations
4. Organizations with limited change and measured steps
The potential for changing culture is affected by which of the following:
1. The strength and history of the existing culture
2. How well the culture is understood
3. The personality and beliefs of the strategic leader
4. The extent of the strategic need
5. All of the above apply
What form of strategy formation would be expected to be found in Defender organizations?
1. Formal planning
2. Visionary
3. Adaptive
4. Incremental
9. The culture of an organization:
1. Can be easily changed
2. Can only be changed if adequate finance is available
3. Can only be changed through fear and necessity
4. Can only be changed through strong leadership and vision
5. None of the above apply
The reason for Japan’s success, in business, is that in comparison to Western competitors:
1. They invest more money in new equipment
2. They make better use of their resources
3. They pay better than Western businesses
4. They work longer hours
5. None of the above